As a manifestation of its commitment to enhancing service quality and implementing internationally recognized standards of governance, PT PLN Batubara Niaga has conducted a socialization session on the ISO 9001:2015 certification process. This initiative represents an important milestone for the company in ensuring that all business and operational processes are conducted in accordance with globally acknowledged quality management principles.

The purpose of this socialization is to provide a comprehensive understanding to all employees regarding the significance of implementing the ISO 9001:2015 Quality Management System across all aspects of the company’s operations. Through the adoption of this international standard, PT PLN Batubara Niaga seeks to cultivate a work culture that is effective, efficient, and oriented toward achieving the highest level of customer satisfaction.

Through this certification effort, the company aspires to further strengthen its credibility, transparency, and the confidence of customers and business partners in PT PLN Batubara Niaga’s performance. The implementation of ISO 9001:2015 also constitutes a strategic initiative in supporting the company’s vision to deliver superior service quality and sustainable added value for all stakeholders.

Guided by the spirit of transformation and continuous improvement, PT PLN Batubara Niaga reaffirms its commitment to fostering innovation and enhancing service quality in alignment with international best practices.